Senior Director of Tutoring Partnerships
Title: Senior Director of Tutoring Partnerships
Supervisor: Diana Cohen, VP of Strategy & Marketing
Work Location: remote, or hybrid (travel to conferences and major in-market events if appropriate)
Work Hours: in this full-time, exempt role, you will be required to work a minimum of 40 hours per week.
Duties: In your capacity as Senior Director of Tutoring Partnerships, you will perform duties and responsibilities that are reasonable and consistent with such position as may be assigned to you from time to time, including but not limited to the following:
The Senior Director of Tutoring Partnerships is the lead business development professional for Guidewell Education’s tutoring brands, leading a team that works with our valued partners in the Independent Educational Consultant (IEC) and school communities.
Your role is to lead the team to achieve their collective lead and partnerships activity goals across these partnerships. You will help the team build trusted relationships with these partners and to provide a level of service and expert guidance that makes our partners trust you, your team, and our brands above all other providers in our space. You will build and maintain the operational systems that keep the team on track to achieve partnership goals.
You will be expected to:
- Set and track progress against monthly, quarterly, and annual lead, event, and partnership activity goals in consultation with the VP of Strategy & Marketing and other key sales leaders in the organization
- Leverage existing reporting structures to build tracking systems and dashboards that help drive results, and maintaining a solutions-oriented approach when working within evolving CRM/data environments
- Orchestrate team efforts and activities to meet and exceed these goals individually and collectively by
- Implementing scorecards and annual performance reviews
- Coaching, training, and developing the Partnerships Team to effectively manage their school and IEC relationships to meet their sales and lead goals
- Building consistent levels of service and communication to current and future IEC and School partners
- Ensuring that all Partnerships Team members understand and embody our core values and sales ethos, and communicate regularly and well with one another.
- Lead your team to initiate outreach expansion to IECs and schools not yet connected to Guidewell Education
- Give presentations at school and IEC events and conferences and/or client-facing webinars when needed
- Build and execute an annual event plan and budget, implementing strategies to increase brand awareness throughout the IEC and school communities (e.g., setting up presentations/speaking engagements, breakfasts, lunch and learns, “meet the tutors” events, and other events)
- Coordinate with Marketing on collateral, content, and campaigns for IEC and school audiences, and partner with our Academic Services sales team to align our leads pipeline to direct sales activity
- Recruit and train new Partnerships Team Members
- Foster a culture of accountability around goals and values. Ensure that direct and indirect reports adhere to core values, and generally feel accountable for meeting their goals and understanding the drivers of their success
- Lead the team through a period of high-growth organizational change, transitioning from decentralized efforts to a highly structured, data-driven partnership model while maintaining high levels of team rapport, positivity, and excitement.
- Create an on-budget annual conference plan that builds consensus with key stakeholders on which conferences we will attend, who will attend them, and what our vendor/sponsorships plans are for each conference
- Lead and manage annual conference planning processes, partnering with Operations and Marketing to ensure we have the right collateral and marketing materials available on time
- Remain abreast of industry trends, competitive products, and opportunities for expansion, and share that knowledge across the Guidewell Education network of brands
- Schedule and participate in regular check-in, team meetings, and All Hands meetings
- Other tasks as the company may require
About You
- You are humble and collegial, naturally balancing a sharp focus on 'what are we trying to get done today' with a deep enjoyment for team collaboration and fun.
- You are equal parts goals-driven salesperson and trusted advisor, with an innate understanding of how to connect with schools and educators in a way that builds lasting trust.
- You are a leader who knows how to hold yourself and your team accountable, while also providing the right support, coaching, feedback, and resources to make goal attainment reasonable and repeatable.
- You are efficient and can juggle multiple demands, knowing how to prioritize and communicate effectively with stakeholders about what the priorities are. You are a proactive self-starter who takes initiative while communicating early and often with stakeholders.
- You are a fast learner and you’re not afraid to ask questions. You always want to understand how the various parts of a complex decision impact other stakeholders or decisions and think accordingly when you make decisions and implement them.
- You are a nimble, growth-oriented leader who can remain flexible as service lines evolve, bringing a business mindset to a mission-driven environment.
- You are a highly organized planner and experienced project manager who sets deadlines in advance, can see and delegate all the required tasks, and can lead across teams.
- You share the Guidewell Education values of being student-centered, empathetic, an expert practitioner, and growth-oriented and you can articulate how the other requirements set forth in this job description align with those values.
Requirements
Experience & Education
- Proven Results-Driven Leadership: 7+ years of experience in sales leadership or business development, with a track record of meeting or exceeding aggressive lead generation and revenue targets.
- Educational Context: While direct industry experience is not a strict prerequisite, you must demonstrate a deep "care for education" and the ability to navigate the nuances of working with schools, educators, and Independent Educational Consultants (IECs).
- Change Management: Proven experience leading a team through organizational transitions—specifically moving from a decentralized/informal structure to a high-accountability, data-driven model.
Operational & Technical Skills
- Systems Architect Mindset: Demonstrated ability to build tracking systems, dashboards, and reporting cadences from the ground up.
- CRM Scrappiness: High proficiency in CRM environments with the "patience and scrappiness" to develop manual workarounds and spreadsheets when necessary while technical systems mature.
- Data Literacy: Ability to analyze data to precisely track progress against building-block goals and identify specific levers to pull for performance improvement.
Leadership & Soft Skills
- High EQ Results-Driver: A unique blend of being 70% results-oriented salesperson and 30% patient people manager; must be motivated by incentives while attuned to the needs of a relationship-driven team.
- Coaching & Development: Significant experience in coaching and training direct reports to improve their sales ethos and relationship-management skills.
- Strategic Agility: Ability to navigate a high-growth M&A environment where brand boundaries and service lines may evolve.
- Communication Excellence: Exceptional presence for client-facing webinars and conference presentations, paired with the ability to communicate "early and often" with internal stakeholders.
Cultural Fit
- Collegial & Humble: Must embody a "humble and collegial" spirit, balancing high performance with a genuine enjoyment for team collaboration and fun.
- Mission Aligned: Deeply shares the Guidewell Education values of being student-centered, empathetic, expert practitioner, and growth-oriented.
Compensation and Benefits
- Compensation: annual “on track” earnings of $140,000 - 150,000 through a combination of salary, monthly bonus and annual bonus opportunities.
- Benefits include:
- Company-sponsored medical, dental, vision, and life insurance
- Generous holidays and paid-time-off
- 401-k with company match after one year with the company
- Employee discount on services
- Referral program
Diversity and Inclusion:
We believe that diversity and inclusion enrich education and drive success. We are committed to ensuring that all people who interact with Guidewell Education--parents, students, staff, contractors, partners, vendors--are respected and valued holistically. We are committed to attracting and retaining students and staff from diverse cultures, backgrounds, and experiences because we believe that diversity fuels innovation and education to new heights.
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